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On-Line Custom Satisfaction Survey

We would appreciate your taking a few minutes to complete the following survey. 

This survey will give us the opportunity to evaluate your opinion of our services and identify areas for improving services to you and your patients.  Thank you for your cooperation.

Key:

1= Poor
2= Below Average
3= Average
4= Good
5= Excellent
NA = Not Applicable

1. Stat testing turnaround time?

    1     2     3     4     5     NA

2. Routine test turnaround time?

    1     2     3     4     5     NA

3. Esoteric test turnaround time?

    1     2     3     4     5     NA

4. Quality/Reliability of results?

    1     2     3     4     5     NA

5. Critical value notification?

    1     2     3     4     5     NA

6. Courier service?

    1     2     3     4     5     NA

7. Adequacy of test menu?

    1     2     3     4     5     NA

8. Courtesy of laboratory staff?

    1     2     3     4     5     NA

9. Consultation services?

    1     2     3     4     5     NA

10. Educational materials?

    1     2     3     4     5     NA

11. Business Development representatives?

    1     2     3     4     5     NA

Comments:

If services are rated below average or poor, please provide specifics or suggestions for improvement.

   

 

 

3900 West Avera Drive, Suite 100, Sioux Falls, SD 57108-5721
Questions?  Please contact your Avera Laboratory Network Services Center.